Monday, September 14, 2009

Domain Username not resolving - People Picker

Scenario
  • You attempt to specify a domain user in any People Picker field within SharePoint 2007 / 3.0
  • AD domain users have resolved before.
  • The application service is running under a local machine account
Issue
  • The username will not resolve.  Instead you get the squiggly red underline.
Resolution
  • Workaround: Change the Service Account to a domain user account

I do not know why a local account would exhibit this behaviour nor why this would randomly stop working.  After changing to a domain account temporarily you can change back to a local account, but the issue will occur again.  My guess is that it's environment specific, such as a temporary loss of AD connectivity, which would explain the intermittant occurances.

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